Introduction
Magnum Software Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website magnumsoftwareservices.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms
- Subscribe to our newsletter
- Request a demo or consultation
- Register for an account
- Communicate with us via email or phone
This information may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and your visit, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on our site
- Date and time of your visit
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our website and services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners
- Send you updates, marketing materials, and other information
- Process your transactions and send you related information
- Find and prevent fraud
- Comply with legal obligations
Sharing of Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
- Legal Requirements: We may disclose your information if required by law or in response to legal process.
- With Your Consent: We may share your information with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided below.
California Privacy Rights (CCPA/CPRA)
This section applies to personal information we collect about California residents through this website and our products and services, and describes your rights under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the "CCPA"). This section supplements, and does not replace, the rest of this Privacy Policy.
Notice at Collection: Categories We Collect
In the preceding 12 months, we have collected the following categories of personal information, as those categories are defined by the CCPA:
- Identifiers: name, email address, phone number, IP address, and online identifiers collected through cookies and similar technologies
- Customer Records personal information: name, phone number, email address, and mailing address that you provide to us through forms, demo requests, newsletters, accounts, and communications
- Commercial information: records of products or services purchased, obtained, or considered, such as the plans and demos you request from us
- Internet or other electronic network activity information: pages viewed, referring website, browser and device information, and other usage data about your interaction with our website
- Professional or employment-related information: job title and company name, when you provide them to us
We collect personal information directly from you, automatically through cookies and analytics tools on this website, and through our business relationships with our customers. We do not collect government identifiers, financial account information, health information, or other sensitive personal information. We do not knowingly sell or share personal information of consumers under 16 years of age.
How We Use and Disclose Personal Information
We use and disclose the categories described above for the business purposes identified in the "How We Use Your Information" and "Sharing of Information" sections of this Privacy Policy: providing our products and services, communicating with you, website analytics, security and fraud prevention, and compliance with legal obligations.
Sale and Sharing of Personal Information
We do not sell personal information, and we have not sold personal information in the preceding 12 months. We do not use or disclose sensitive personal information in ways that would give rise to a right to limit its use.
Like most commercial websites, we allow third-party analytics services, including Google Analytics, to process information about how visitors use our websites. Under the CCPA, allowing a third party to use personal information for cross-context behavioral advertising may be considered "sharing." Aside from such analytics processing, we do not share personal information. To opt out of this analytics processing, you can install the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout or email us at the address below, and we will exclude you from such processing.
Your Rights Under the CCPA
- Right to know and access: request that we disclose the categories of personal information we have collected about you, the categories of sources, our purposes for collecting it, the categories of third parties to whom we disclosed it, and the specific pieces of personal information we collected about you
- Right to delete: request that we delete personal information we have collected from you, subject to exceptions permitted by law
- Right to correct: request that we correct inaccurate personal information we maintain about you
- Right to opt out of sale or sharing: opt out of any sale or sharing of your personal information at any time, including through the "Your Privacy Choices" link in the footer of our website
- Right to limit use of sensitive personal information: not applicable, because we do not collect sensitive personal information that would be subject to this right
Right to non-discrimination: we will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide a different level of quality because you exercised your rights.
How to Submit Requests
To exercise any of the rights described above, please email info@magnumsoftwareservices.com or call us at (800) 732-7475 with the subject line "California Privacy Request." You, or your authorized agent acting under written authorization from you, may make a request. Only you, or someone registered with the California Secretary of State to do business on your behalf, may make a request for a specific piece of personal information.
We will confirm receipt of your request within 10 business days and respond within 45 calendar days. If we need more time, we will inform you and may extend the response period by another 45 calendar days where reasonably necessary. We may need to verify your identity using information you have already provided to us before fulfilling a request, and we may ask you to provide additional information only if needed for verification. You may make these requests twice in a 12-month period free of charge. We will not require you to create an account or provide more personal information than is necessary to verify your identity.
If we decline your request, you may appeal by emailing us with the subject line "California Privacy Appeal." We will acknowledge the appeal within 10 business days and decide it within 30 calendar days.
Shine the Light
California Civil Code Section 1798.83 permits customers who are California residents to request certain information once per year, free of charge, regarding our disclosures of personal information to third parties for their own direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes. To make such a request, contact us using the email address above.
Do Not Track
Our websites do not respond to browser "Do Not Track" signals because no uniform standard for responding to them has been adopted. Regardless of any browser signal, you can exercise the opt-out rights described in this Policy at any time using the methods in the "Sale and Sharing of Personal Information" section above.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected personal information from a child under 18, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@magnumsoftwareservices.com
- Phone: (800) 732-7475
- Address: 1155 Sportfisher Dr., Suite 140, Oceanside, CA 92054